FY 2018

Program Overview
Event Outline
Contact Information

Program Overview

In the rapidly changing environment surrounding universities, the way universities are managed and operated has become increasingly important, and the role of university staff has grown significantly. In order to adapt to such an environment, various programs have been developed to improve the skills of university staff, covering not only management and operations but also support for education and research.
　The Joint Training Program for University Staff is a collaborative project aimed at improving staff capabilities and enhancing the efficiency and sophistication of university operations, while also reducing costs for each member university by leveraging economies of scale.

Event Outline

FY2018 Joint Training Program for University Staff

Venue	Campus Plaza Kyoto
Organizer	The Consortium of Universities in Kyoto (Public Interest Incorporated Foundation)
Capacity	Varies by session (see capacity listed under each program below)
Contents	Business Manners Training (Basic)
	Handling Complaints
	IR Practice by University Staff (Introductory)
	Basic Knowledge for University Faculty and Staff
	Basics of Facilitation

■Business Manners Training (Basic)

As working adults and university staff, it is essential to acquire business manners. This program aims to help participants acquire the basic business manners indispensable for various situations they will encounter in the future.

Date & Time
Thu., March 22, 2018 9:30 a.m. – 5:00 p.m.
Thu., March 29, 2018 9:30 a.m. – 5:00 p.m.
Tue., May 22, 2018 9:30 a.m. – 5:00 p.m.
*All sessions have the same content.

Target Audience
Newly appointed staff (others may also participate)

Fee
Member universities: ¥6,500 / Non-members: ¥11,500

Details
Business Manners Training (Basic) Program Outline [Click here for details]

■Handling Complaints

Universities receive various complaints from students, parents, local residents, and others, covering a wide range of issues that require careful handling. For this session, we will invite an active lawyer as a lecturer to learn about types of complaints and how to handle them based on case examples. Through discussions among participants, you will also learn the basic knowledge needed to respond to complaints, including from a legal perspective, with the aim of applying it in practice.

Date & Time
Fri., August 3, 2018 9:30 a.m. – 5:00 p.m.

Target Audience (Guideline)
3+ years of service (others may also participate)

Fee
Member universities: ¥11,000 / Non-members: ¥18,000

Details
Handling Complaints Program Outline [Click here for details]

■IR Practice by University Staff (Introductory)

[Morning Session]
In recent years, IR (Institutional Research) has gained attention, and the ability to gather and analyze information has become an essential skill for university staff. This session, positioned as an introductory course, will review the basics of IR, launching IR operations, raising awareness of IR within the university, collaboration and cooperation, and its highly demanded relevance to internal quality assurance. Participants will learn the fundamentals required as IR practitioners.
[Afternoon Session]
Participants will use a BI tool commonly used in statistics and analysis (Microsoft Power BI Desktop) to learn how to manipulate real data and experience part of IR operations.

Date & Time
Tue., August 7, 2018 9:30 a.m. – 12:30 p.m. (Morning Session)
1:30 p.m. – 4:30 p.m. (Afternoon Session)

Target Audience (Guideline)
3+ years of service (others may also participate)

Fee
Member universities: ¥2,000 / Non-members: ¥4,000
If attending both morning and afternoon: Member universities: ¥4,000 / Non-members: ¥8,000

Details
IR Practice by University Staff (Introductory) Program Outline [Click here for details]

■Basic Knowledge for University Faculty and Staff

From the “Qualitative Transformation Report” → promotion of governance reform → University Portrait → high school–university articulation → formulation of the Three Policies, university staff have been positioned as key players in implementing these educational policies. For this reason, the implementation of SD (Staff Development) aimed at improving staff capabilities has become mandatory. In this context, participants will acquire the knowledge and skills required as university staff and aim to improve their abilities and qualities.

Date & Time
Thu., September 6, 2018 9:30 a.m. – 5:00 p.m.

Target Audience (Guideline)
From new staff to around 10 years of service (others may also participate)

Fee
Member universities: ¥3,000 / Non-members: ¥6,000

Details
Basic Knowledge for University Faculty and Staff Program Outline [Click here for details]

* This training uses “Quick Reference to Basic Knowledge for University Faculty and Staff for SD — FY2018 Revised Edition” as the teaching material. Participants must bring their own copy.

■Basics of Facilitation

This program aims to help participants understand the concept of facilitation — a specialized skill useful in building consensus and promoting mutual understanding — and acquire the basics through group work, lectures, and facilitation practice.

Date & Time
Tue., September 11, 2018 9:30 a.m. – 5:00 p.m.

Target Audience (Guideline)
All staff